Monday, March 9, 2009

Customer is not always right!

(I was working part-time in my dad’s shop when a customer came in with a blue Kia Pride.)

Me: “Good afternoon, ma’am. How can I help you?”

Customer: “My car don’t work.”

Me: “OK, ma’am. What seems to be the problem?”

Customer: “It don’t work.”

Me: “Um, could you specify, ma’am?”

Customer: “I just told you, it don’t work.”

Me: “Uh, OK…let me just take a look to see what the problem is.”

Customer: “No!!”

Me: “Huh? Why?!”

Customer: “Nobody goes into my property, and my car is my property!!”

Me: “But I have to see your car to know what the problem is, ma’am.”

Customer: “I just told you! It don’t work!”

Me: “…”

(Turns out, she just ran out of gas.)

************

Customer: “I just locked my key in my car in front of the shop.”

Me: (I pick up some stuff) “Not a problem, I’ll pop it open for $5.00.”

Customer: “What are you going to do with that stuff?”

Me: “Open your car.”

Customer: “It’s a brand new Mercedes. I just drove it here from the dealer–you can’t touch it!”

Me: “Then how do I open it?”

Customer: “That’s your problem.”

Me: “Actually it’s not; I didn’t lock the key in your car.”

Customer: “You have to open it.”

Me: “Watch me not open it.”

Customer: “OK then, but if you make any scratch or mark at all then you will have to pay Mercedes to repaint the whole car. That will cost thousands.”

Me: “So If I’m successful I get $5.00, but if I make the smallest error it will cost me thousands of dollars?”

Customer: “Yes.”

Me: “Your car might just be there forever.”


Source : HERE


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